Your head may be full of new designs, and our tall cupboards and fridge housing have doubtless been overtaken by many other projects. Nevertheless, we wanted to let you know how pleased we are with the results of your labours. Everything has worked very well indeed and we are grateful to you and your colleagues for the evident professionalism and care. It is nice to find that some people will still go that extra mile. We do hope the business continues to thrive under your guidance. It deserves to do so. In the fullness of time-who knows-we may have another woodcraft wheeze for which your special talents will be again in demand.